Shipping policy

The Brand Year

Mobile Messaging Terms & Conditions

The Brand Year (hereinafter, “The Brand Year,” “we,” “us,” or “our”) offers a mobile messaging program (the “Program”). By opting into or participating in any of our messaging programs, you agree to these Mobile Messaging Terms & Conditions and our Privacy Policy.

By opting in, you agree that any disputes will be resolved through binding individual arbitration, as described in the Dispute Resolution section below.

This Agreement applies only to the messaging program and does not replace or modify other Terms of Service or Privacy Policies governing purchases or website use.

1. User Opt-In

By providing your phone number, you consent to receive recurring automated promotional and personalized marketing messages (including SMS, MMS, or similar technologies) from The Brand Year. These messages may include:

  • Promotions and offers

  • Educational or motivational content

  • Brand updates and announcements

  • Order confirmations and shipping updates

  • Cart reminders

  • Customer support or transactional notifications

Messages may be sent using automated technology or prerecorded or AI-generated content.

You represent that:

  • You are the authorized user of the phone number provided

  • You are providing your own number

  • Consent is not a condition of purchase

Message and data rates may apply. Message frequency varies.

2. AI-Generated Content Disclosure

From time to time, The Brand Year may use generative artificial intelligence (AI) tools to assist in creating message content or voice recordings. Some content may be personalized based on customer activity or preferences.

By subscribing, you acknowledge and agree to this use of AI-assisted communications.

3. Electronic Communications Consent

By opting in, you agree that disclosures and communications related to messaging programs may be provided electronically rather than in paper form.

You may request a copy of these terms or withdraw consent by contacting us at:

info@thebrandyear.com

4. Opt-Out Instructions

You may opt out at any time by replying:

STOP
END
CANCEL
UNSUBSCRIBE
QUIT

You may receive a confirmation message after opting out.

Reply HELP for assistance.

Opt-out requests must be made using these recognized keywords to ensure processing.

5. Program Description

Subscribers may receive messages related to:

  • Product launches and promotions

  • Educational brand-building content

  • Accountability and motivational content aligned with The Brand Year mission

  • Transactional updates

  • Customer service communications

6. Message Frequency, Cost, and Changes

Message frequency varies.
Message and data rates may apply.

We reserve the right to:

  • Change messaging frequency

  • Change sending numbers or short codes

  • Modify or discontinue the program

7. Support

For help, reply HELP to any message or contact:

info@thebrandyear.com

8. Disclaimer of Warranty

The messaging program is provided on an “as-is” basis and may not be available at all times or in all areas. Delivery of messages depends on wireless carriers and networks, which are outside our control.

Carriers are not liable for delayed or undelivered messages.

9. Supported Devices

Not all mobile devices or carriers may support messaging features used in the Program.

10. Age Restrictions

You must be at least 13 years old to use the messaging program.
Users under 18 must have permission from a parent or guardian.

11. Prohibited Content

You agree not to use messaging channels to transmit:

  • Fraudulent or misleading information

  • Harassment or abusive language

  • Illegal or harmful content

  • Malware or malicious code

  • Content violating applicable laws

12. Compliance with Telemarketing Laws

The Brand Year endeavors to comply with all applicable federal and state telemarketing laws, including the Telephone Consumer Protection Act (TCPA) and applicable state regulations.

We maintain an internal Do Not Call list and will honor opt-out requests in a timely manner.

13. Dispute Resolution and Arbitration

PLEASE READ CAREFULLY.

By participating in the Program, you agree that:

  • Disputes will be resolved through binding individual arbitration

  • You waive the right to jury trials

  • You waive participation in class actions

Arbitration will be conducted under applicable federal arbitration laws.

Before initiating arbitration, both parties agree to attempt informal resolution in good faith.

14. Changes to Terms

We may update these Messaging Terms from time to time. Continued participation in the Program after changes constitutes acceptance of those updates.

15. Contact Information

The Brand Year
8283 Baymeadows Rd E, Unit 2455

Jacksonville, Fl 32256

info@thebrandyear.com

16. Do Not Call Policy (Summary)

We do not send marketing messages without prior express consent.

To be added to our internal Do Not Call list:

Requests are processed within a reasonable timeframe.